ITIL® 4

Daily Practice Question

Show Answer

The correct answer is D.

OBJ-6.1: Problem management is the practice of reducing the likelihood and impact of incidents by identifying actual and potential causes of incidents, and managing workarounds and known errors.

Hide Answer

ITIL® 4 Foundation

This course enables you to look at IT service management holistically for the creation, delivery, and continual improvement of tech-enabled products and services. You must pass this certification before taking any of the other ITIL certifications as this forms the basis for all your future studies.

Dion Training Solutions, LLC is an Accredited Training Organization for ITIL®, PRINCE2®, and PRINCE2 Agile® by PeopleCert on behalf of Axelos. ITIL®, PRINCE2®, PRINCE2 Agile® and the Swirl logo are registered trademarks of AXELOS Limited. Used under license of AXELOS Limited. All rights reserved. Dion Training Solutions, LLC is a Platinum Partner for the CompTIA certification exams. CompTIA® is a registered trademarks of The Computing Technology Industry Association, Inc. All rights reserved.