Show Answer


The correct answer is B.

OBJ-2.2: Based on the scenario given, this best describes the guiding principle of ‘start where you are’ because the current state is being investigated and observed directly to ensure it is fully understood before attempting to build a new service. The team manager is attempting to leverage the pre-existing processes and procedures before creating new ones from scratch. He is not attempting to optimize the current service, but simply desires to understand it so they can identify any issues that should be avoided and any good components of the service that may be reused in the new service.

Hide Answer