Dion Training provides an incredible experience. I have been learning from Jason for 3 years now and I have found him very knowledgeable. All the topics he covered are connected with real life examples and this makes learning more interesting. All I did was watch his training videos and complete the assessments.
I recently passed my certification exam on the first attempt, thanks to Dion Training. The course was comprehensive, well-structured, and easy to follow. The practice exams and study materials were especially helpful.
I have now taken a few courses with you. I am super excited to say I have just clicked with your training. I will recommend Dion Training to everyone that is getting ready for a cert. You guys are the best.
I would definitely recommend Dion Training as an excellent resource for training and certification. Great training, great delivery, great value combine to provide the best outcome.
Great course! It made the content easy to consume and I felt very prepared for the certification exam after completing the sessions and practice tests. I highly recommend this to others.
Started the course on Monday, finished Tuesday morning, completed the practice exams provided a few times and then achieved 95% in the official People Cert exam on Wednesday morning. Great course material. The cadence is perfect.
CompTIA A+ (220-1102) Complete Course, Labs, & Practice Exams
CompTIA A+ (220-1102) Complete Course, Labs, & Practice Exams
Regular price
$259.00 USD
Regular price
$0.00 USD
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$259.00 USD
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per
Launch Your IT Career
CompTIA A+ is the most recognized certification for IT support roles. Earning the CompTIA A+ Core 2 (220-1102) certification is essential for mastering IT fundamentals, covering key operating systems, security, and troubleshooting skills. Certified professionals earn an average salary of $83,798 and gain the expertise needed to start a successful IT career.
Who This Course Is For
- Anyone preparing for the CompTIA A+ Core 2 (220-1102) exam
- IT professionals looking to improve troubleshooting and security skills
- Individuals seeking a strong foundation in IT support
What’s Included
- 20+ hours of expert-led video training
- Official CompTIA A+ (220-1102) study guide
- Official CompTIA eBook
- Hands-on labs to master troubleshooting skills
- Practice exams - Over 600 questions designed to mimic the real test
- Downloadable study resources and tools
- 12-month course access
What You’ll Learn
This course covers everything needed to pass the CompTIA A+ Core 2 (220-1102) exam, including:
- Operating system installation and management
- Security best practices and threat mitigation
- Software troubleshooting and system diagnostics
- Cloud and virtualization concepts
- Mobile and IoT device support
- Customer service and IT support best practices
Why Choose Dion Training
- Learn from industry-leading instructors
- 60-Day Pass Guarantee – Pass your exam or we pay for your retake
- 600+ realistic practice exam questions
- Hands-on labs to reinforce learning
- CompTIA Platinum Partner
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Competitive Pricing
2 Million Served
On Demand Access
Exclusive Discounts
Dion Training provides an incredible experience. I have been learning from Jason for 3 years now and I have found him very knowledgeable. All the topics he covered are connected with real life examples and this makes learning more interesting. All I did was watch his training videos and complete the assessments.
I recently passed my certification exam on the first attempt, thanks to Dion Training. The course was comprehensive, well-structured, and easy to follow. The practice exams and study materials were especially helpful.
I have now taken a few courses with you. I am super excited to say I have just clicked with your training. I will recommend Dion Training to everyone that is getting ready for a cert. You guys are the best.
I would definitely recommend Dion Training as an excellent resource for training and certification. Great training, great delivery, great value combine to provide the best outcome.
Great course! It made the content easy to consume and I felt very prepared for the certification exam after completing the sessions and practice tests. I highly recommend this to others.
Started the course on Monday, finished Tuesday morning, completed the practice exams provided a few times and then achieved 95% in the official People Cert exam on Wednesday morning. Great course material. The cadence is perfect.
Modules
1 -
Introduction
#
Lesson
Duration
Type
1.
Welcome
FREE
15m:54s
FREE
2.
Download your free study guide
PDF
3.
Exam Tips
FREE
3m:46s
FREE
4.
Checkpoint: Introduction
Quiz
2 -
Operating System Types
#
Lesson
Duration
Type
1.
Operating System Types
FREE
7m:55s
FREE
2.
Windows
FREE
7m:42s
FREE
3.
Linux
FREE
9m:6s
FREE
4.
Android
4m:14s
Video
5.
Chrome OS
5m:33s
Video
6.
macOS
3m:5s
Video
7.
iOS and iPadOS
4m:23s
Video
8.
Operating Systems
18m:11s
Video
9.
Filesystem Types
12m:54s
Video
10.
Compatibility Concerns
7m:13s
Video
11.
Checkpoint: Operating System Types
Quiz
3 -
Windows Versions
#
Lesson
Duration
Type
1.
Windows Versions
1m:58s
Video
2.
64-bit vs 32-bit Versions
4m:29s
Video
3.
Windows Home
6m:19s
Video
4.
Windows Pro
8m:30s
Video
5.
Windows Enterprise and Education
6m:6s
Video
6.
Upgrading Windows
5m:1s
Video
7.
In-place Upgrade
9m:3s
Video
8.
Checkpoint: Windows Versions
Quiz
4 -
Windows Installation
#
Lesson
Duration
Type
1.
Windows Installation
2m:34s
Video
2.
Installation Types
8m:30s
Video
3.
Upgrade Considerations
6m:40s
Video
4.
Product Lifecycle
6m:4s
Video
5.
Boot Methods
5m:34s
Video
6.
Partitioning Storage Devices
7m:29s
Video
7.
Recovery and Reset
5m:20s
Video
8.
Using a Recovery Partition
10m:45s
Video
9.
Checkpoint: Windows Installation
Quiz
5 -
Application Configuration
#
Lesson
Duration
Type
1.
Application Configuration
2m:41s
Video
2.
Application Requirements
8m:43s
Video
3.
Distribution Methods
9m:28s
Video
4.
Business Impacts
7m:14s
Video
5.
Operational Impacts
3m:15s
Video
6.
Device Impacts
3m:30s
Video
7.
Network Impacts
3m:36s
Video
8.
Installing Applications
19m:47s
Video
9.
Checkpoint: Application Configuration
Quiz
6 -
Windows Networking
#
Lesson
Duration
Type
1.
Windows Networking
3m:56s
Video
2.
Wired Connections
8m:9s
Video
3.
Wireless Connections
7m:29s
Video
4.
WWAN Connections
6m:17s
Video
5.
VPN Connections
4m:28s
Video
6.
Network Client Configuration
6m:50s
Video
7.
Network Locations
8m:39s
Video
8.
Proxy Settings
5m:9s
Video
9.
Checkpoint: Windows Networking
Quiz
7 -
Windows Control Panel
#
Lesson
Duration
Type
1.
Windows Control Panel
6m:19s
Video
2.
Account Settings
12m:38s
Video
3.
Programs and Features
5m:28s
Video
4.
Devices and Printers
8m:42s
Video
5.
Internet Options
9m:10s
Video
6.
Network and Sharing Center
8m:10s
Video
7.
Windows Defender Firewall
9m:20s
Video
8.
Mail
8m:23s
Video
9.
Sound
9m:2s
Video
10.
System
11m:38s
Video
11.
Device Manager
5m:10s
Video
12.
Administrative Tools
3m:26s
Video
13.
Indexing Options
4m:27s
Video
14.
File Explorer Options
7m:13s
Video
15.
Power Options
7m:23s
Video
16.
Ease of Access
3m:6s
Video
17.
Checkpoint: Windows Control Panel
Quiz
8 -
Windows Settings
#
Lesson
Duration
Type
1.
Windows Settings
4m:41s
Video
2.
Accounts
6m:4s
Video
3.
System Settings
7m:27s
Video
4.
Update and Security
7m:28s
Video
5.
Network and Internet
4m:35s
Video
6.
Devices
4m:29s
Video
7.
Privacy
5m:37s
Video
8.
Time and Language
6m:49s
Video
9.
Personalization
7m:13s
Video
10.
Apps
6m:37s
Video
11.
Gaming
4m:33s
Video
12.
Checkpoint: Windows Settings
Quiz
9 -
Windows Tools
#
Lesson
Duration
Type
1.
Windows Tools
4m:58s
Video
2.
Task Manager
10m:31s
Video
3.
Device Manager
7m:51s
Video
4.
Disk Management Console
10m:28s
Video
5.
Disk Maintenance Tools
8m:51s
Video
6.
Task Scheduler
9m:58s
Video
7.
Event Viewer
8m:33s
Video
8.
Performance Monitor
10m:12s
Video
9.
Local Users and Groups
6m:40s
Video
10.
Group Policy Editor
9m:59s
Video
11.
Certificate Manager
3m:49s
Video
12.
System Information
5m:1s
Video
13.
Resource Monitor
4m:4s
Video
14.
System Configuration
6m:44s
Video
15.
Registry Editor
9m:1s
Video
16.
Microsoft Management Console
3m:50s
Video
17.
Checkpoint: Windows Tools
Quiz
10 -
Windows Command Line Tools
#
Lesson
Duration
Type
1.
Windows Command Line Tools
8m:5s
Video
2.
Using the GUI
10m:45s
Video
3.
Using the Command Prompt
10m:28s
Video
4.
Navigation Commands
12m:12s
Video
5.
Copying Commands
5m:47s
Video
6.
Disk Management Commands
11m:12s
Video
7.
Shutdown
3m:35s
Video
8.
System File Checker
2m:44s
Video
9.
Windows Version
3m:7s
Video
10.
Network Troubleshooting Commands
16m:23s
Video
11.
Name Resolution Commands
6m:4s
Video
12.
The netstat Command
5m:36s
Video
13.
Group Policy Commands
4m:44s
Video
14.
Checkpoint: Windows Command Line Tools
Quiz
11 -
Windows Shares
#
Lesson
Duration
Type
1.
Windows Shares
3m:25s
Video
2.
Workgroups and Domains
7m:59s
Video
3.
File Sharing
9m:23s
Video
4.
NTFS Permissions
11m:12s
Video
5.
Mapping Drives
5m:13s
Video
6.
The net Command
8m:45s
Video
7.
User Data on Domains
10m:41s
Video
8.
Printer Sharing
3m:52s
Video
9.
Checkpoint: Windows Shares
Quiz
12 -
macOS
#
Lesson
Duration
Type
1.
macOS
6m:42s
Video
2.
Finder, Dock, and Spotlight
16m:39s
Video
3.
Mission Control
4m:40s
Video
4.
Terminal
5m:33s
Video
5.
Disk Utility
6m:19s
Video
6.
File Vault
2m:48s
Video
7.
Remote Disc
2m:0s
Video
8.
Gestures
8m:22s
Video
9.
Keychain
5m:3s
Video
10.
iCloud and Apple ID
6m:47s
Video
11.
System Preferences
18m:24s
Video
12.
Managing macOS Applications
9m:38s
Video
13.
Best Practices for macOS
8m:0s
Video
14.
Checkpoint: macOS
Quiz
13 -
Linux
#
Lesson
Duration
Type
1.
Linux
9m:51s
Video
2.
Shells and Terminals
3m:48s
Video
3.
Linux Navigation
10m:37s
Video
4.
File Management Commands
11m:32s
Video
5.
Disk Usage Commands
5m:17s
Video
6.
Text Manipulation
11m:42s
Video
7.
Search Commands
6m:26s
Video
8.
User Management
9m:36s
Video
9.
File Permission Commands
7m:23s
Video
10.
Application Management
8m:27s
Video
11.
Resource Management Commands
6m:26s
Video
12.
Networking Commands
6m:57s
Video
13.
Getting Help in Linux
3m:23s
Video
14.
Best Practices for Linux
7m:13s
Video
15.
Checkpoint: Linux
Quiz
14 -
Threats and Vulnerabilities
#
Lesson
Duration
Type
1.
Threats and Vulnerabilities
14m:15s
Video
2.
CIA Triad
6m:59s
Video
3.
Vulnerabilities
8m:45s
Video
4.
Zero-day Attack
5m:3s
Video
5.
DoS and DDoS
8m:2s
Video
6.
Spoofing
4m:17s
Video
7.
On-path Attack
3m:59s
Video
8.
SQL Injection
6m:6s
Video
9.
XSS and XSRF
3m:3s
Video
10.
Password Cracking
8m:19s
Video
11.
Insider Threat
3m:13s
Video
12.
Checkpoint: Threats and Vulnerabilities
Quiz
15 -
Malware
#
Lesson
Duration
Type
1.
Malware
2m:28s
Video
2.
Viruses, Worms, and Trojans
11m:21s
Video
3.
Viruses and Trojans
6m:16s
Video
4.
Ransomware
2m:30s
Video
5.
Spyware
2m:39s
Video
6.
Rootkits
3m:29s
Video
7.
Botnets and Zombies
3m:30s
Video
8.
Symptoms of Infection
4m:10s
Video
9.
Removing Malware
5m:2s
Video
10.
Preventing Malware
5m:54s
Video
11.
Checkpoint: Malware
Quiz
16 -
Social Engineering
#
Lesson
Duration
Type
1.
Social Engineering
3m:23s
Video
2.
Phishing Attacks
12m:12s
Video
3.
Anti-phishing Training
5m:19s
Video
4.
Spam
2m:56s
Video
5.
Impersonation
4m:2s
Video
6.
Pretexting
4m:14s
Video
7.
Social Engineering Attacks
4m:23s
Video
8.
Evil Twin
4m:43s
Video
9.
Software Firewalls
4m:15s
Video
10.
Using Software Firewalls
6m:30s
Video
11.
User Education
4m:43s
Video
12.
Checkpoint: Social Engineering
Quiz
17 -
Security Controls
#
Lesson
Duration
Type
1.
Security Controls
5m:47s
Video
2.
Perimeter Defense
5m:56s
Video
3.
Surveillance
7m:5s
Video
4.
Physical Access Controls
13m:25s
Video
5.
Security Principles
11m:18s
Video
6.
Multifactor Authentication
8m:23s
Video
7.
Mobile Device Management
8m:16s
Video
8.
Active Directory Security
9m:7s
Video
9.
Checkpoint: Security Controls
Quiz
18 -
Wireless Security
#
Lesson
Duration
Type
1.
Wireless Security
3m:10s
Video
2.
Wireless Encryption
5m:21s
Video
3.
Cracking Wireless Networks
7m:39s
Video
4.
WPA3
7m:18s
Video
5.
Wireless Authentication
9m:58s
Video
6.
Wireless Network Security
9m:49s
Video
7.
Configuring SOHO Networks
26m:29s
Video
8.
Securing Wireless Networks
13m:42s
Video
9.
Configuring SOHO Firewalls
8m:49s
Video
10.
Checkpoint: Wireless Security
Quiz
19 -
Mobile Device Security
#
Lesson
Duration
Type
1.
Mobile Device Security
2m:30s
Video
2.
Securing Wireless Devices
4m:59s
Video
3.
Mobile Device Unlocking
8m:59s
Video
4.
Mobile Malware
6m:19s
Video
5.
Mobile Device Theft
3m:10s
Video
6.
Mobile App Security
5m:6s
Video
7.
Deployment Options
7m:9s
Video
8.
Hardening Mobile Devices
3m:49s
Video
9.
Implementing Mobile Device Security
15m:36s
Video
10.
IoT Vulnerabilities
7m:10s
Video
11.
Checkpoint: Mobile Device Security
Quiz
20 -
Windows Security
#
Lesson
Duration
Type
1.
Windows Security
2m:36s
Video
2.
Login Options
9m:24s
Video
3.
Users and Groups
10m:11s
Video
4.
Encrypting Windows Devices
5m:53s
Video
5.
File Permissions
7m:50s
Video
6.
Microsoft Defender Antivirus
7m:7s
Video
7.
Microsoft Defender Firewall
8m:28s
Video
8.
Checkpoint: Windows Security
Quiz
21 -
Securing Workstations
#
Lesson
Duration
Type
1.
Securing Workstations
3m:17s
Video
2.
Account Management
14m:10s
Video
3.
AutoRun and AutoPlay
5m:11s
Video
4.
Password Best Practices
10m:32s
Video
5.
Encryption Best Practices
7m:27s
Video
6.
End-user Best Practices
6m:47s
Video
7.
Data Destruction
5m:4s
Video
8.
Data Destruction Methods
12m:32s
Video
9.
Checkpoint: Securing Workstations
Quiz
22 -
Securing Web Browsers
#
Lesson
Duration
Type
1.
Securing Web Browsers
3m:17s
Video
2.
Web Browser Installation
7m:26s
Video
3.
Extensions and Plug-ins
10m:35s
Video
4.
Password Managers
10m:29s
Video
5.
Encrypted Browsing
5m:7s
Video
6.
Private Browsing
6m:0s
Video
7.
Pop-up and Ad Blockers
7m:1s
Video
8.
Cache and History Clearing
5m:27s
Video
9.
Profile Synchronization
4m:36s
Video
10.
Checkpoint: Securing Web Browsers
Quiz
23 -
Supporting Network Operations
#
Lesson
Duration
Type
1.
Supporting Network Operations
2m:58s
Video
2.
Ticketing System
18m:56s
Video
3.
Using a Ticketing System
5m:20s
Video
4.
Knowledge Base Articles
7m:21s
Video
5.
Asset Management
13m:1s
Video
6.
Change Management
10m:57s
Video
7.
Conducting Change Management
13m:49s
Video
8.
Documentation Types
13m:9s
Video
9.
Checkpoint: Supporting Network Operations
Quiz
24 -
Backup, Recovery, and Safety
#
Lesson
Duration
Type
1.
Backup, Recovery, and Safety
3m:6s
Video
2.
Backup and Recovery
11m:7s
Video
3.
Backup Schemes
13m:50s
Video
4.
Redundant Power
6m:4s
Video
5.
Electrical Safety
4m:57s
Video
6.
Component Handling and Storage
5m:46s
Video
7.
HVAC Systems
5m:43s
Video
8.
Proper Handling and Disposal
9m:0s
Video
9.
Personal Safety
11m:1s
Video
10.
Checkpoint: Backup, Recovery, and Safety
Quiz
25 -
Policy and Privacy Concepts
#
Lesson
Duration
Type
1.
Policy and Privacy Concepts
2m:45s
Video
2.
Incident Response Plan
4m:16s
Video
3.
Chain of Custody
7m:4s
Video
4.
Order of Volatility
6m:28s
Video
5.
Data Collection Procedures
3m:11s
Video
6.
Conduct Disk Imaging
9m:6s
Video
7.
Licensing, EULA, and DRM
11m:50s
Video
8.
Data Classification
2m:47s
Video
9.
Data Retention
6m:53s
Video
10.
PII, PHI, and PCI-DSS
5m:56s
Video
11.
Security Policies
10m:13s
Video
12.
Checkpoint: Policy and Privacy Concepts
Quiz
26 -
Scripting
#
Lesson
Duration
Type
1.
Scripting
4m:40s
Video
2.
Script File Types
10m:4s
Video
3.
Variables
7m:40s
Video
4.
Loops
5m:20s
Video
5.
Logic Control
4m:35s
Video
6.
Bash Script Example
4m:8s
Video
7.
Automation Scripting
8m:15s
Video
8.
Scripting Considerations
6m:35s
Video
9.
Checkpoint: Scripting
Quiz
27 -
Remote Access Support
#
Lesson
Duration
Type
1.
Remote Access Support
3m:10s
Video
2.
Remote Access Protocols
11m:57s
Video
3.
Connecting to a VPN
1m:37s
Video
4.
Remote Monitoring and Management (RMM)
6m:57s
Video
5.
Microsoft Remote Assistance (MSRA)
11m:19s
Video
6.
Other Remote Access Tools
5m:8s
Video
7.
Desktop Management Software
3m:11s
Video
8.
Checkpoint: Remote Access Support
Quiz
28 -
Troubleshooting Windows
#
Lesson
Duration
Type
1.
Troubleshooting Windows
1m:54s
Video
2.
Boot Issues
12m:53s
Video
3.
Boot Recovery Tools
5m:41s
Video
4.
Update or Driver Rollback
5m:26s
Video
5.
System Restore
6m:52s
Video
6.
System Reinstall or Reimage
13m:6s
Video
7.
Performance Issues
17m:4s
Video
8.
System Fault Issues
3m:52s
Video
9.
System Instability Issues
6m:22s
Video
10.
Application and Service Issues
10m:46s
Video
11.
Checkpoint: Troubleshooting Windows
Quiz
29 -
Troubleshooting Workstation Security
#
Lesson
Duration
Type
1.
Troubleshooting Workstation Security
2m:59s
Video
2.
Malware Removal Process
13m:45s
Video
3.
Infected Browser Symptoms
10m:50s
Video
4.
Alerts and Notifications
3m:45s
Video
5.
OS Update Failures
3m:34s
Video
6.
File System Issues
3m:19s
Video
7.
Checkpoint: Troubleshooting Workstation Security
Quiz
30 -
Troubleshooting Mobile Issues
#
Lesson
Duration
Type
1.
Troubleshooting Mobile Issues
1m:26s
Video
2.
Reseting or Rebooting
6m:29s
Video
3.
Mobile OS Update Failure
5m:32s
Video
4.
Mobile Performance Issues
7m:4s
Video
5.
Mobile App Issues
6m:35s
Video
6.
Mobile Connectivity Issues
9m:51s
Video
7.
Mobile Battery Issues
7m:40s
Video
8.
Screen Autorotation Issues
3m:43s
Video
9.
Checkpoint: Troubleshooting Mobile Issues
Quiz
31 -
Troubleshooting Mobile Security
#
Lesson
Duration
Type
1.
Troubleshooting Mobile Security
1m:32s
Video
2.
Rooting and Jailbreaking
6m:38s
Video
3.
Sideloading Apps
6m:39s
Video
4.
Mobile Malware Symptoms
4m:9s
Video
5.
Unexpected Application Behavior
2m:43s
Video
6.
Leaked Mobile Data
2m:50s
Video
7.
Checkpoint: Troubleshooting Mobile Security
Quiz
32 -
Professionalism
#
Lesson
Duration
Type
1.
Professionalism
5m:25s
Video
2.
Professional Appearance
6m:34s
Video
3.
Respect Other's Time
8m:57s
Video
4.
Proper Communication
15m:12s
Video
5.
Dealing with Private Data
6m:2s
Video
6.
Difficult Situations
6m:33s
Video
7.
Checkpoint: Professionalism
Quiz
33 -
Conclusion
#
Lesson
Duration
Type
1.
Conclusion
11m:53s
Video
2.
Bonus: What's Next?
4m:5s
Video
3.
Practice Exam (220-1102)
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