Pass Your Exam — Or Get Another Shot

With Dion Training’s Pass Guarantee, eligible students receive a retake voucher if they don’t pass.

View Guarantee Details

How Pass Guarantee Works

Course Completion Guarantee
  • Complete your course
  • Test within 60 days
  • Contact us within 30 days of failure
Practice Exam Guarantee
  • Pass 6 practice exams
  • Test within 60 days
  • Contact us within 30 days of failure
Bundled Course Guarantee
  • For qualifying bundles
  • Complete both courses
  • Test within 120 days
  • Contact us within 30 days of failure

Complete these steps to qualify for Pass Guarantee

  • Purchase an eligible Dion Training product with Pass Guarantee
  • Complete the required course or exams
  • Take your official exam within the required timeframe
  • Contact support within 30 days of an unsuccessful attempt
  • Provide proof so eligibility can be verified

What Happens If You Don’t Pass?

Don’t pass? We’ll give you another shot with a retake voucher.

Pass Guarantee is designed to help you prepare with confidence by giving eligible students a second chance if exam day does not go as planned.

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What’s Not Covered

  • This guarantee does not apply to AKYLADE courses or third-party exam proctoring fees (PeopleCert/Pearson Vue).
  • For ISC2 certifications, we can’t provide a retake voucher, but we’ll refund your exam cost instead if you qualify.
  • To qualify for our 100% Pass Guarantee you must purchase your course or practice exams directly from Dion Training.
  • No third party vendors come with our Pass Guarantee.