ITIL Strategist: Direct, Plan and Improve (Course+Voucher)
The ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification develops the skills needed to align IT and business strategies, lead continual improvement, manage organizational change, and strengthen governance, risk, and compliance.
This complete DPI training package prepares you for the ITIL 4 Strategist: Direct, Plan and Improve certification exam with expert-led training, an in-depth study guide, 160+ practice questions, and an included exam voucher.
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What's Included
The Course
Expert-led video training, 12 months access
Exam Voucher-
One attempt
Study Guide
In-depth study guide covering all exam objectives
Practice Exams
160+ questions
Who This Course Is For
- IT service management professionals preparing for the ITIL 4 Strategist: Direct, Plan and Improve certification exam
- IT leaders responsible for aligning IT strategy, services, and improvement initiatives with business goals
- Professionals leading continual improvement or organizational change initiatives
- Practitioners responsible for governance, risk management, compliance, measurement, or reporting
- ITIL professionals looking to strengthen strategic planning, decision-making, and improvement capabilities
What You’ll Learn
This course prepares you for the ITIL 4 Strategist: Direct, Plan, and Improve (DPI) certification exam, covering seven key objectives:
- Key Concepts of Direct, Plan, and Improve
- Controlling Scope
- Governance, Risk, and Compliance
- Continual Improvement
- Communication and Organizational Change Management Practices
- Measurement and Reporting
- Value Streams and Practices
Course Curriculum
9 Modules•
5+ Hours of Content
1 - Introduction Preview
0.3 Hours
•5 Lessons
- 1. Welcome to the course FREE4m:46sPreview
- 2. Download the Study Guide PDF
- 3. Exam Fundamentals FREE6m:1sPreview
- 4. 100% Pass Guarantee FREE3m:6sPreview
- 5. Exam Objectives FREE4m:20sPreview
2 - Key Concepts
0.4 Hours
•4 Lessons
- 1. Objective 1.1 FREE11m:24sPreview
- 2. Objective 1.2 11m:33sVideo
- 3. Objective 1.3 2m:40sVideo
- 4. Quiz: Key Concepts Quiz
3 - Scope of Control
0.4 Hours
•5 Lessons
- 1. Objective 2.1 2m:41sVideo
- 2. Objective 2.1.a 7m:4sVideo
- 3. Objective 2.1.b 13m:52sVideo
- 4. Objective 2.1.c 4m:47sVideo
- 5. Quiz: Scope of Control Quiz
4 - Role of GRC
0.6 Hours
•4 Lessons
- 1. Objective 3.1 14m:27sVideo
- 2. Objective 3.2 12m:54sVideo
- 3. Objective 3.3 7m:23sVideo
- 4. Quiz: Role of GRC Quiz
5 - Continual Improvement
1.0 Hours
•8 Lessons
- 1. Objective 4.1 19m:31sVideo
- 2. Objective 4.2 5m:31sVideo
- 3. Objective 4.3 21m:45sVideo
- 4. Objective 4.4 3m:44sVideo
- 5. Objective 4.5 7m:28sVideo
- 6. Objective 4.6 3m:30sVideo
- 7. Objective 4.7 4m:48sVideo
- 8. Quiz: Continual Improvement Quiz
6 - Organizational Change Management
0.5 Hours
•6 Lessons
- 1. Objective 5.1 7m:38sVideo
- 2. Objective 5.2.a 5m:12sVideo
- 3. Objective 5.2.b 6m:30sVideo
- 4. Objective 5.2.c 9m:48sVideo
- 5. Objective 5.3 4m:49sVideo
- 6. Quiz: Organizational Change Quiz
7 - Indicators and Metrics
0.7 Hours
•8 Lessons
- 1. Objective 6.1 1m:8sVideo
- 2. Measurement and Reporting 10m:2sVideo
- 3. Measurement Types 13m:8sVideo
- 4. Planning and Evaluation Model 6m:43sVideo
- 5. Balanced Scorecard 5m:1sVideo
- 6. Organizational Improvement Cascade 2m:33sVideo
- 7. Success Factors and KPIs 7m:12sVideo
- 8. Quiz: Indicators and Metrics Quiz
8 - Value Streams and Practices
0.8 Hours
•9 Lessons
- 1. Value Streams and Practices 5m:45sVideo
- 2. Objective 7.1 5m:14sVideo
- 3. Objective 7.2.a 10m:5sVideo
- 4. Objective 7.2.b 8m:32sVideo
- 5. Objective 7.2.c 3m:25sVideo
- 6. Objective 7.2.d 10m:14sVideo
- 7. Objective 7.2.e 4m:9sVideo
- 8. Objective 7.2.f 4m:15sVideo
- 9. Quiz: Value Streams and Practices Quiz
9 - Conclusion
5 Lessons
- 1. Conclusion 2m:28sVideo
- 2. Practice exam 1 Exam
- 3. Practice exam 2 Exam
- 4. Practice exam 3 Exam
- 5. Exam Voucher VOUCHER