
ITIL Foundation + Practice Exams
In today's competitive job market, professionals with ITIL certifications are highly sought after, commanding impressive average annual salaries of $96,560, with top earners making up to $136,000. This certification not only enhances your earning potential but also validates your expertise in IT Service Management, making you a valuable asset to any organization.
Who This Course Is For
- Beginners aspiring to enter the service management industry
- Professionals seeking to understand IT and digital service delivery
- Individuals employed in organizations that have adopted ITIL
What’s Included
- Comprehensive video training led by industry experts
- Exam voucher
- In-depth study guide covering all exam objectives
- Unlimited Practice exams – Over 300 questions designed to mirror the real test
- 12 months of access to course materials
What You’ll Learn
This course covers all seven objectives of the ITIL 4 Foundation certification exam:
- Key concepts of service management
- Seven guiding principles
- Four dimensions of service management
- Service value system (SVS)
- Service value chain (SVC)
- Overview of ITIL practices
- Core practices such as continual improvement, change control, incident management, problem management, service request management, service desk, and service level management
Why Choose Dion Training?
- Save $300 versus buying training from competitors
- Learn from ITIL-certified experts with real-world experience
- Comprehensive study materials aligned with ITIL 4 certification objectives
- 60-Day Pass Guarantee – Pass your exam or we pay for your retake
- Official PeopleCert-accredited ITIL training provider
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