CompTIA A+ (220-1102) Complete Course, Labs, & Practice Exams

CompTIA A+ (220-1102) Complete Course, Labs, & Practice Exams

The CompTIA A+ Core 2 certification provides the essential training for entry-level software and support technician positions.

Course Details

Reviews

4.9 out of 5 stars
142 Total Reviews

4.9 out of 5 stars

$249USD

Course Highlights

  • Course Price$249
  • InstructorsJason Dion
  • Total Duration35 hours
  • Total Lessons332
  • Total Quizzes12
  • Enrolled142 Students
  • Access to material12 Months
  • Official LabsIncluded
  • Official TextbookIncluded
  • Full Practice ExamsIncluded
  • 100% Pass GuaranteeIncluded

Meet Your Instructor

Disclaimer

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Description

Designed by Jason Dion, a renowned expert with over two decades of experience in IT and cybersecurity, this course offers an engaging and effective learning journey to ace the CompTIA A+ Core 2 (220-1102) exam. Whether your goal is to become a service analyst or a computer technician in your organization's IT division, this course is tailored for you!

The CompTIA A+ Core 2 (220-1102) certification is vendor-neutral and serves as a comprehensive validation of your skills and knowledge in installing, configuring, and troubleshooting hardware within your organization. It is an ideal certification for early-career data analysts, with a focus on supporting a myriad of devices used by a diverse and global workforce. The certification covers a broad spectrum of skills required to support computer hardware, mobile devices, networks, virtualization, and cloud computing environments.

To aid your preparation, the course includes a realistic practice exam with 90 multiple-choice questions that span across the five domains tested by the CompTIA A+ Core 2 (220-1102) certification exam!

Proudly presented by a CompTIA Platinum Delivery Partner, this course aligns seamlessly with the OFFICIAL CompTIA A+ (220-1102) Certification Study Guide.

What is covered throughout the course:

  • Passing the CompTIA A+ (220-1102) Core 2 exam on your first attempt.
  • Installing, configuring, and maintaining computer equipment, mobile devices, and software for end users.
  • Servicing components based on customer requirements.
  • Understanding networking basics and applying basic cybersecurity methods to mitigate threats.
  • Properly and safely diagnosing, resolving, and documenting common hardware and software issues.
  • Applying troubleshooting skills and providing customer support using appropriate communication skills.
  • Understanding the basics of scripting, cloud technologies, virtualization, and multi-OS deployments in corporate environments.

Who this course is for:

  • Individuals aiming to take and pass the CompTIA A+ Core 2 (220-1002) certification exam.
  • Those with 9-12 months of on-the-job experience (Recommended by CompTIA but not required).
  • Individuals who have started studying for the CompTIA A+ (220-1002) exam through various resources.
  • People with a working knowledge of computers and small networks.

Learning Objectives:

  • Learn to identify weak areas in the CompTIA A+ curriculum for focused study.
  • Develop skills to install, configure, and maintain various equipment and software.
  • Gain a foundational understanding of networking and cybersecurity.
  • Enhance troubleshooting and customer support skills.
  • Delve into the basics of scripting, cloud technologies, virtualization, and deployments in corporate settings.

Course Overview:

The CompTIA A+ Core 2 certification is a gateway to entry-level software and support technician roles, equipping you with essential skills and knowledge.

Prerequisites:

  • Recommended 9-12 months of on-the-job experience (Not mandatory as per CompTIA).
  • A foundational understanding of computers and small networks.

Course Outline:

Frequently Asked Questions

No.

Title

Type

Status

1.

Welcome

VIDEO

2.

Download your free study guide

PDF

3.

Exam Tips

VIDEO

4.

Checkpoint: Introduction

QUIZ

No.

Title

Type

Status

1.

Operating System Types

VIDEO

2.

Windows

VIDEO

3.

Linux

VIDEO

4.

Android

VIDEO

5.

Chrome OS

VIDEO

6.

macOS

VIDEO

7.

iOS and iPadOS

VIDEO

8.

Operating Systems

VIDEO

9.

Filesystem Types

VIDEO

10.

Compatibility Concerns

VIDEO

11.

Checkpoint: Operating System Types

QUIZ

No.

Title

Type

Status

1.

Windows Versions

VIDEO

2.

64-bit vs 32-bit Versions

VIDEO

3.

Windows Home

VIDEO

4.

Windows Pro

VIDEO

5.

Windows Enterprise and Education

VIDEO

6.

Upgrading Windows

VIDEO

7.

In-place Upgrade

VIDEO

8.

Checkpoint: Windows Versions

QUIZ

No.

Title

Type

Status

1.

Windows Installation

VIDEO

2.

Installation Types

VIDEO

3.

Upgrade Considerations

VIDEO

4.

Product Lifecycle

VIDEO

5.

Boot Methods

VIDEO

6.

Partitioning Storage Devices

VIDEO

7.

Recovery and Reset

VIDEO

8.

Using a Recovery Partition

VIDEO

9.

Checkpoint: Windows Installation

QUIZ

No.

Title

Type

Status

1.

Application Configuration

VIDEO

2.

Application Requirements

VIDEO

3.

Distribution Methods

VIDEO

4.

Business Impacts

VIDEO

5.

Operational Impacts

VIDEO

6.

Device Impacts

VIDEO

7.

Network Impacts

VIDEO

8.

Installing Applications

VIDEO

9.

Checkpoint: Application Configuration

QUIZ

No.

Title

Type

Status

1.

Windows Networking

VIDEO

2.

Wired Connections

VIDEO

3.

Wireless Connections

VIDEO

4.

WWAN Connections

VIDEO

5.

VPN Connections

VIDEO

6.

Network Client Configuration

VIDEO

7.

Network Locations

VIDEO

8.

Proxy Settings

VIDEO

9.

Checkpoint: Windows Networking

QUIZ

No.

Title

Type

Status

1.

Windows Control Panel

VIDEO

2.

Account Settings

VIDEO

3.

Programs and Features

VIDEO

4.

Devices and Printers

VIDEO

5.

Internet Options

VIDEO

6.

Network and Sharing Center

VIDEO

7.

Windows Defender Firewall

VIDEO

8.

Mail

VIDEO

9.

Sound

VIDEO

10.

System

VIDEO

11.

Device Manager

VIDEO

12.

Administrative Tools

VIDEO

13.

Indexing Options

VIDEO

14.

File Explorer Options

VIDEO

15.

Power Options

VIDEO

16.

Ease of Access

VIDEO

17.

Checkpoint: Windows Control Panel

QUIZ

No.

Title

Type

Status

1.

Windows Settings

VIDEO

2.

Accounts

VIDEO

3.

System Settings

VIDEO

4.

Update and Security

VIDEO

5.

Network and Internet

VIDEO

6.

Devices

VIDEO

7.

Privacy

VIDEO

8.

Time and Language

VIDEO

9.

Personalization

VIDEO

10.

Apps

VIDEO

11.

Gaming

VIDEO

12.

Checkpoint: Windows Settings

QUIZ

No.

Title

Type

Status

1.

Windows Tools

VIDEO

2.

Task Manager

VIDEO

3.

Device Manager

VIDEO

4.

Disk Management Console

VIDEO

5.

Disk Maintenance Tools

VIDEO

6.

Task Scheduler

VIDEO

7.

Event Viewer

VIDEO

8.

Performance Monitor

VIDEO

9.

Local Users and Groups

VIDEO

10.

Group Policy Editor

VIDEO

11.

Certificate Manager

VIDEO

12.

System Information

VIDEO

13.

Resource Monitor

VIDEO

14.

System Configuration

VIDEO

15.

Registry Editor

VIDEO

16.

Microsoft Management Console

VIDEO

17.

Checkpoint: Windows Tools

QUIZ

No.

Title

Type

Status

1.

Windows Command Line Tools

VIDEO

2.

Using the GUI

VIDEO

3.

Using the Command Prompt

VIDEO

4.

Navigation Commands

VIDEO

5.

Copying Commands

VIDEO

6.

Disk Management Commands

VIDEO

7.

Shutdown

VIDEO

8.

System File Checker

VIDEO

9.

Windows Version

VIDEO

10.

Network Troubleshooting Commands

VIDEO

11.

Name Resolution Commands

VIDEO

12.

The netstat Command

VIDEO

13.

Group Policy Commands

VIDEO

14.

Checkpoint: Windows Command Line Tools

QUIZ

No.

Title

Type

Status

1.

Windows Shares

VIDEO

2.

Workgroups and Domains

VIDEO

3.

File Sharing

VIDEO

4.

NTFS Permissions

VIDEO

5.

Mapping Drives

VIDEO

6.

The net Command

VIDEO

7.

User Data on Domains

VIDEO

8.

Printer Sharing

VIDEO

9.

Checkpoint: Windows Shares

QUIZ

No.

Title

Type

Status

1.

macOS

VIDEO

2.

Finder, Dock, and Spotlight

VIDEO

3.

Mission Control

VIDEO

4.

Terminal

VIDEO

5.

Disk Utility

VIDEO

6.

File Vault

VIDEO

7.

Remote Disc

VIDEO

8.

Gestures

VIDEO

9.

Keychain

VIDEO

10.

iCloud and Apple ID

VIDEO

11.

System Preferences

VIDEO

12.

Managing macOS Applications

VIDEO

13.

Best Practices for macOS

VIDEO

14.

Checkpoint: macOS

QUIZ

No.

Title

Type

Status

1.

Linux

VIDEO

2.

Shells and Terminals

VIDEO

3.

Linux Navigation

VIDEO

4.

File Management Commands

VIDEO

5.

Disk Usage Commands

VIDEO

6.

Text Manipulation

VIDEO

7.

Search Commands

VIDEO

8.

User Management

VIDEO

9.

File Permission Commands

VIDEO

10.

Application Management

VIDEO

11.

Resource Management Commands

VIDEO

12.

Networking Commands

VIDEO

13.

Getting Help in Linux

VIDEO

14.

Best Practices for Linux

VIDEO

15.

Checkpoint: Linux

QUIZ

No.

Title

Type

Status

1.

Threats and Vulnerabilities

VIDEO

2.

CIA Triad

VIDEO

3.

Vulnerabilities

VIDEO

4.

Zero-day Attack

VIDEO

5.

DoS and DDoS

VIDEO

6.

Spoofing

VIDEO

7.

On-path Attack

VIDEO

8.

SQL Injection

VIDEO

9.

XSS and XSRF

VIDEO

10.

Password Cracking

VIDEO

11.

Insider Threat

VIDEO

12.

Checkpoint: Threats and Vulnerabilities

QUIZ

No.

Title

Type

Status

1.

Malware

VIDEO

2.

Viruses, Worms, and Trojans

VIDEO

3.

Viruses and Trojans

VIDEO

4.

Ransomware

VIDEO

5.

Spyware

VIDEO

6.

Rootkits

VIDEO

7.

Botnets and Zombies

VIDEO

8.

Symptoms of Infection

VIDEO

9.

Removing Malware

VIDEO

10.

Preventing Malware

VIDEO

11.

Checkpoint: Malware

QUIZ

No.

Title

Type

Status

1.

Social Engineering

VIDEO

2.

Phishing Attacks

VIDEO

3.

Anti-phishing Training

VIDEO

4.

Spam

VIDEO

5.

Impersonation

VIDEO

6.

Pretexting

VIDEO

7.

Social Engineering Attacks

VIDEO

8.

Evil Twin

VIDEO

9.

Software Firewalls

VIDEO

10.

Using Software Firewalls

VIDEO

11.

User Education

VIDEO

12.

Checkpoint: Social Engineering

QUIZ

No.

Title

Type

Status

1.

Security Controls

VIDEO

2.

Perimeter Defense

VIDEO

3.

Surveillance

VIDEO

4.

Physical Access Controls

VIDEO

5.

Security Principles

VIDEO

6.

Multifactor Authentication

VIDEO

7.

Mobile Device Management

VIDEO

8.

Active Directory Security

VIDEO

9.

Checkpoint: Security Controls

QUIZ

No.

Title

Type

Status

1.

Wireless Security

VIDEO

2.

Wireless Encryption

VIDEO

3.

Cracking Wireless Networks

VIDEO

4.

WPA3

VIDEO

5.

Wireless Authentication

VIDEO

6.

Wireless Network Security

VIDEO

7.

Configuring SOHO Networks

VIDEO

8.

Securing Wireless Networks

VIDEO

9.

Configuring SOHO Firewalls

VIDEO

10.

Checkpoint: Wireless Security

QUIZ

No.

Title

Type

Status

1.

Mobile Device Security

VIDEO

2.

Securing Wireless Devices

VIDEO

3.

Mobile Device Unlocking

VIDEO

4.

Mobile Malware

VIDEO

5.

Mobile Device Theft

VIDEO

6.

Mobile App Security

VIDEO

7.

Deployment Options

VIDEO

8.

Hardening Mobile Devices

VIDEO

9.

Implementing Mobile Device Security

VIDEO

10.

IoT Vulnerabilities

VIDEO

11.

Checkpoint: Mobile Device Security

QUIZ

No.

Title

Type

Status

1.

Windows Security

VIDEO

2.

Login Options

VIDEO

3.

Users and Groups

VIDEO

4.

Encrypting Windows Devices

VIDEO

5.

File Permissions

VIDEO

6.

Microsoft Defender Antivirus

VIDEO

7.

Microsoft Defender Firewall

VIDEO

8.

Checkpoint: Windows Security

QUIZ

No.

Title

Type

Status

1.

Securing Workstations

VIDEO

2.

Account Management

VIDEO

3.

AutoRun and AutoPlay

VIDEO

4.

Password Best Practices

VIDEO

5.

Encryption Best Practices

VIDEO

6.

End-user Best Practices

VIDEO

7.

Data Destruction

VIDEO

8.

Data Destruction Methods

VIDEO

9.

Checkpoint: Securing Workstations

QUIZ

No.

Title

Type

Status

1.

Securing Web Browsers

VIDEO

2.

Web Browser Installation

VIDEO

3.

Extensions and Plug-ins

VIDEO

4.

Password Managers

VIDEO

5.

Encrypted Browsing

VIDEO

6.

Private Browsing

VIDEO

7.

Pop-up and Ad Blockers

VIDEO

8.

Cache and History Clearing

VIDEO

9.

Profile Synchronization

VIDEO

10.

Checkpoint: Securing Web Browsers

QUIZ

No.

Title

Type

Status

1.

Supporting Network Operations

VIDEO

2.

Ticketing System

VIDEO

3.

Using a Ticketing System

VIDEO

4.

Knowledge Base Articles

VIDEO

5.

Asset Management

VIDEO

6.

Change Management

VIDEO

7.

Conducting Change Management

VIDEO

8.

Documentation Types

VIDEO

9.

Checkpoint: Supporting Network Operations

QUIZ

No.

Title

Type

Status

1.

Backup, Recovery, and Safety

VIDEO

2.

Backup and Recovery

VIDEO

3.

Backup Schemes

VIDEO

4.

Redundant Power

VIDEO

5.

Electrical Safety

VIDEO

6.

Component Handling and Storage

VIDEO

7.

HVAC Systems

VIDEO

8.

Proper Handling and Disposal

VIDEO

9.

Personal Safety

VIDEO

10.

Checkpoint: Backup, Recovery, and Safety

QUIZ

No.

Title

Type

Status

1.

Policy and Privacy Concepts

VIDEO

2.

Incident Response Plan

VIDEO

3.

Chain of Custody

VIDEO

4.

Order of Volatility

VIDEO

5.

Data Collection Procedures

VIDEO

6.

Conduct Disk Imaging

VIDEO

7.

Licensing, EULA, and DRM

VIDEO

8.

Data Classification

VIDEO

9.

Data Retention

VIDEO

10.

PII, PHI, and PCI-DSS

VIDEO

11.

Security Policies

VIDEO

12.

Checkpoint: Policy and Privacy Concepts

QUIZ

No.

Title

Type

Status

1.

Scripting

VIDEO

2.

Script File Types

VIDEO

3.

Variables

VIDEO

4.

Loops

VIDEO

5.

Logic Control

VIDEO

6.

Bash Script Example

VIDEO

7.

Automation Scripting

VIDEO

8.

Scripting Considerations

VIDEO

9.

Checkpoint: Scripting

QUIZ

No.

Title

Type

Status

1.

Remote Access Support

VIDEO

2.

Remote Access Protocols

VIDEO

3.

Connecting to a VPN

VIDEO

4.

Remote Monitoring and Management (RMM)

VIDEO

5.

Microsoft Remote Assistance (MSRA)

VIDEO

6.

Other Remote Access Tools

VIDEO

7.

Desktop Management Software

VIDEO

8.

Checkpoint: Remote Access Support

QUIZ

No.

Title

Type

Status

1.

Troubleshooting Windows

VIDEO

2.

Boot Issues

VIDEO

3.

Boot Recovery Tools

VIDEO

4.

Update or Driver Rollback

VIDEO

5.

System Restore

VIDEO

6.

System Reinstall or Reimage

VIDEO

7.

Performance Issues

VIDEO

8.

System Fault Issues

VIDEO

9.

System Instability Issues

VIDEO

10.

Application and Service Issues

VIDEO

11.

Checkpoint: Troubleshooting Windows

QUIZ

No.

Title

Type

Status

1.

Troubleshooting Workstation Security

VIDEO

2.

Malware Removal Process

VIDEO

3.

Infected Browser Symptoms

VIDEO

4.

Alerts and Notifications

VIDEO

5.

OS Update Failures

VIDEO

6.

File System Issues

VIDEO

7.

Checkpoint: Troubleshooting Workstation Security

QUIZ

No.

Title

Type

Status

1.

Troubleshooting Mobile Issues

VIDEO

2.

Reseting or Rebooting

VIDEO

3.

Mobile OS Update Failure

VIDEO

4.

Mobile Performance Issues

VIDEO

5.

Mobile App Issues

VIDEO

6.

Mobile Connectivity Issues

VIDEO

7.

Mobile Battery Issues

VIDEO

8.

Screen Autorotation Issues

VIDEO

9.

Checkpoint: Troubleshooting Mobile Issues

QUIZ

No.

Title

Type

Status

1.

Troubleshooting Mobile Security

VIDEO

2.

Rooting and Jailbreaking

VIDEO

3.

Sideloading Apps

VIDEO

4.

Mobile Malware Symptoms

VIDEO

5.

Unexpected Application Behavior

VIDEO

6.

Leaked Mobile Data

VIDEO

7.

Checkpoint: Troubleshooting Mobile Security

QUIZ

No.

Title

Type

Status

1.

Professionalism

VIDEO

2.

Professional Appearance

VIDEO

3.

Respect Other's Time

VIDEO

4.

Proper Communication

VIDEO

5.

Dealing with Private Data

VIDEO

6.

Difficult Situations

VIDEO

7.

Checkpoint: Professionalism

QUIZ

No.

Title

Type

Status

1.

Conclusion

VIDEO

2.

Bonus: What's Next?

VIDEO

3.

Practice Exam (220-1102)

VIDEO

Customer Reviews

Review Avatar Image

Fiona Asple

confidential

5 out of 5 stars

This was the first class I took from Dion Training & it was great. Jason is a fantastic trainer - his presentation is engaging & his knowledge of the material is excellent. The study guide & practice tests were key to passing my exam the first time.
Review Avatar Image

Michael Getter

confidential

5 out of 5 stars

Jason Dion is an excellent instructor. His tutorials are never boring and filled with visual aids and examples that help with material comprehension and retention. This course definitely helped me pass the test on the first try. I am now trying to decide what should be my next course to take from Dion training.
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