ITIL® Strategist: Direct, Plan & Improve

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ITIL® Strategist: Direct, Plan & Improve

This certification focuses on providing students with the practical skills necessary to create a ‘learning and improving’ information technology organization, with a strong and effective strategic direction.

4.9 out of 5 stars

660 Total Reviews

Course Highlights

Course Price$799
InstructorsJason Dion
Total Duration05 hours
Total Lessons54
Total Quizzes12
Enrolled660 Students
Access to material12 Months
Official TextbookIncluded
Full Practice ExamsIncluded
Voucher IncludedIncluded

Meet Your Instructor

Jason Dion

Lead Instructor

Disclaimer

Prices may vary depending on local currency and exchange rates.

Description

Learn how to direct, plan, and improve your organization's practices and activities by using the ITIL service value system (SVS) as a framework for self-organization and service-oriented delivery.

The ITIL Strategist: Direct, Plan, and Improve (DPI) course and its associated certification focus on the creation of a guiding vision, a mission to achieve that vision, and policies/guidelines to deliver service-oriented outcomes that bring value to both the service provider and customer in a given relationship.

Key topics include vision creation, mission alignment, value stream mapping, understanding operating models, measures/metrics, and reporting.

Students will learn the tools needed to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success in their organization.

This course is designed to help prepare you for the ITIL Strategist: Direct, Plan, and Improve (DPI) certification exam and covers all seven objectives:

Key concepts of direct, plan, and improve
Controlling scope
Governance, risk, and compliance
Continual improvement
Communication and Organizational Change Management practices
Measurement and reporting
Value streams and practices

1. Introduction

Total items: 5 - Total Time: 00:18:13

No.

Title

Type

Status

Welcome to the course

VIDEO

Download the Study Guide

PDF

Exam Fundamentals

VIDEO

100% Pass Guarantee

VIDEO

Exam Objectives

VIDEO

2. Key Concepts

Total items: 4 - Total Time: 00:25:37

No.

Title

Type

Status

Objective 1.1

VIDEO

Objective 1.2

VIDEO

Objective 1.3

VIDEO

Quiz: Key Concepts

QUIZ

3. Scope of Control

Total items: 5 - Total Time: 00:28:24

No.

Title

Type

Status

Objective 2.1

VIDEO

Objective 2.1.a

VIDEO

Objective 2.1.b

VIDEO

Objective 2.1.c

VIDEO

Quiz: Scope of Control

QUIZ

4. Role of GRC

Total items: 4 - Total Time: 00:34:44

No.

Title

Type

Status

Objective 3.1

VIDEO

Objective 3.2

VIDEO

Objective 3.3

VIDEO

Quiz: Role of GRC

QUIZ

5. Continual Improvement

Total items: 8 - Total Time: 01:06:17

No.

Title

Type

Status

Objective 4.1

VIDEO

Objective 4.2

VIDEO

Objective 4.3

VIDEO

Objective 4.4

VIDEO

Objective 4.5

VIDEO

Objective 4.6

VIDEO

Objective 4.7

VIDEO

Quiz: Continual Improvement

QUIZ

6. Organizational Change Management

Total items: 6 - Total Time: 00:33:57

No.

Title

Type

Status

Objective 5.1

VIDEO

Objective 5.2.a

VIDEO

Objective 5.2.b

VIDEO

Objective 5.2.c

VIDEO

Objective 5.3

VIDEO

Quiz: Organizational Change

QUIZ

7. Indicators and Metrics

Total items: 8 - Total Time: 00:45:47

No.

Title

Type

Status

Objective 6.1

VIDEO

Measurement and Reporting

VIDEO

Measurement Types

VIDEO

Planning and Evaluation Model

VIDEO

Balanced Scorecard

VIDEO

Organizational Improvement Cascade

VIDEO

Success Factors and KPIs

VIDEO

Quiz: Indicators and Metrics

QUIZ

8. Value Streams and Practices

Total items: 9 - Total Time: 00:51:39

No.

Title

Type

Status

Value Streams and Practices

VIDEO

Objective 7.1

VIDEO

Objective 7.2.a

VIDEO

Objective 7.2.b

VIDEO

Objective 7.2.c

VIDEO

Objective 7.2.d

VIDEO

Objective 7.2.e

VIDEO

Objective 7.2.f

VIDEO

Quiz: Value Streams and Practices

QUIZ

9. Conclusion

Total items: 5 - Total Time: 00:02:28

No.

Title

Type

Status

Conclusion

VIDEO

Practice exam 1

EXAM

Practice exam 2

EXAM

Practice exam 3

EXAM

Exam Voucher

VOUCHER

Joseph Bennett

Senior DevOps Consultant

I used Dion Training to help me continue my progress in achieving ITIL certifications and was able to pass the ITIL4 Strategist: Direct, Plan and Improve the first time. I am completely satisfied with the service they provided.

Kevon Smith

Senior ICT Engineer

After passing the ITIL 4 Foundation, I decided to level up to the ITIL 4 DPI. I passed my ITIL 4 DPI exam with an 85% pass using this course only. Thanks again Dion Training for an effective and efficient course delivery.

Accredited Training Organization

Dion Training is an Accredited Training Organization for the ITIL 4 Foundation certification exam.

All of our courses undergo a stringent review by the accreditation body prior to being published. When you take a course through us, you can be assured you are getting the highest quality training and an affordable price.

100% Pass Guarantee

All the risk is on us, as it should be. You literally have nothing to lose.

We are so confident that you are going to learn everything you need to know to pass your CompTIA®, ITIL®, PRINCE2®, PRINCE2 Agile®, or Linux certification if you pass our courses at diontraining.com. So, if you do not pass your certification within 60 days of registering for and passing your course, simply send us your test score and your course completion letter, and we will pay for your exam retake.