ITIL® Strategist: Direct, Plan & Improve

ITIL® Strategist: Direct, Plan & Improve

This certification focuses on providing students with the practical skills necessary to create a ‘learning and improving’ information technology organization, with a strong and effective strategic direction.

Course Details

Reviews

4.9 out of 5 stars
660 Total Reviews

4.9 out of 5 stars

Course Highlights

  • Course Price$799
  • InstructorsJason Dion
  • Total Duration05 hours
  • Total Lessons54
  • Total Quizzes12
  • Enrolled660 Students
  • Access to material12 Months
  • Official TextbookIncluded
  • Full Practice ExamsIncluded
  • Voucher IncludedIncluded

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Description

Learn how to direct, plan, and improve your organization's practices and activities by using the ITIL service value system (SVS) as a framework for self-organization and service-oriented delivery.

The ITIL Strategist: Direct, Plan, and Improve (DPI) course and its associated certification focus on the creation of a guiding vision, a mission to achieve that vision, and policies/guidelines to deliver service-oriented outcomes that bring value to both the service provider and customer in a given relationship.

Key topics include vision creation, mission alignment, value stream mapping, understanding operating models, measures/metrics, and reporting.

Students will learn the tools needed to build and implement an effective IT and digital strategy that can tackle digital disruption and drive success in their organization.

This course is designed to help prepare you for the ITIL Strategist: Direct, Plan, and Improve (DPI) certification exam and covers all seven objectives:

  • Key concepts of direct, plan, and improve
  • Controlling scope
  • Governance, risk, and compliance
  • Continual improvement
  • Communication and Organizational Change Management practices
  • Measurement and reporting
  • Value streams and practices

Frequently Asked Questions

No.

Title

Type

Status

1.

Welcome to the course

VIDEO

2.

Download the Study Guide

PDF

3.

Exam Fundamentals

VIDEO

4.

100% Pass Guarantee

VIDEO

5.

Exam Objectives

VIDEO

No.

Title

Type

Status

1.

Objective 1.1

VIDEO

2.

Objective 1.2

VIDEO

3.

Objective 1.3

VIDEO

4.

Quiz: Key Concepts

QUIZ

No.

Title

Type

Status

1.

Objective 2.1

VIDEO

2.

Objective 2.1.a

VIDEO

3.

Objective 2.1.b

VIDEO

4.

Objective 2.1.c

VIDEO

5.

Quiz: Scope of Control

QUIZ

No.

Title

Type

Status

1.

Objective 3.1

VIDEO

2.

Objective 3.2

VIDEO

3.

Objective 3.3

VIDEO

4.

Quiz: Role of GRC

QUIZ

No.

Title

Type

Status

1.

Objective 4.1

VIDEO

2.

Objective 4.2

VIDEO

3.

Objective 4.3

VIDEO

4.

Objective 4.4

VIDEO

5.

Objective 4.5

VIDEO

6.

Objective 4.6

VIDEO

7.

Objective 4.7

VIDEO

8.

Quiz: Continual Improvement

QUIZ

No.

Title

Type

Status

1.

Objective 5.1

VIDEO

2.

Objective 5.2.a

VIDEO

3.

Objective 5.2.b

VIDEO

4.

Objective 5.2.c

VIDEO

5.

Objective 5.3

VIDEO

6.

Quiz: Organizational Change

QUIZ

No.

Title

Type

Status

1.

Objective 6.1

VIDEO

2.

Measurement and Reporting

VIDEO

3.

Measurement Types

VIDEO

4.

Planning and Evaluation Model

VIDEO

5.

Balanced Scorecard

VIDEO

6.

Organizational Improvement Cascade

VIDEO

7.

Success Factors and KPIs

VIDEO

8.

Quiz: Indicators and Metrics

QUIZ

No.

Title

Type

Status

1.

Value Streams and Practices

VIDEO

2.

Objective 7.1

VIDEO

3.

Objective 7.2.a

VIDEO

4.

Objective 7.2.b

VIDEO

5.

Objective 7.2.c

VIDEO

6.

Objective 7.2.d

VIDEO

7.

Objective 7.2.e

VIDEO

8.

Objective 7.2.f

VIDEO

9.

Quiz: Value Streams and Practices

QUIZ

No.

Title

Type

Status

1.

Conclusion

VIDEO

2.

Practice exam 1

EXAM

3.

Practice exam 2

EXAM

4.

Practice exam 3

EXAM

5.

Exam Voucher

VOUCHER

Customer Reviews

Joseph Bennett

Senior DevOps Consultant

5 out of 5 stars

I used Dion Training to help me continue my progress in achieving ITIL certifications and was able to pass the ITIL4 Strategist: Direct, Plan and Improve the first time. I am completely satisfied with the service they provided.

Kevon Smith

Senior ICT Engineer

5 out of 5 stars

After passing the ITIL 4 Foundation, I decided to level up to the ITIL 4 DPI. I passed my ITIL 4 DPI exam with an 85% pass using this course only. Thanks again Dion Training for an effective and efficient course delivery.
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We are so confident that you are going to learn everything you need to know to pass your CompTIA®, ITIL®, PRINCE2®, PRINCE2 Agile®, or Linux certification if you pass our courses at diontraining.com. So, if you do not pass your certification within 60 days of registering for and passing your course, simply send us your test score and your course completion letter, and we will pay for your exam retake.