IT Service Management Courses

We found 6 courses available for you

IT Service Management

ITIL® 4 Foundation

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

ITIL® 4 Foundation

107 Lessons

8311 Students

ITIL® Specialist: Create, Deliver, and Support

Create, Deliver, and Support provides a holistic view of all service delivery activity, from idea to reality, from demand to value, and from design, build, and test through to management and support.

ITIL® Specialist: Create, Deliver, and Support

86 Lessons

634 Students

ITIL® Strategist: Direct, Plan & Improve

This certification focuses on providing students with the practical skills necessary to create a ‘learning and improving’ information technology organization, with a strong and effective strategic direction.

ITIL® Strategist: Direct, Plan & Improve

54 Lessons

660 Students

ITIL® Specialist: High Velocity IT

This certification focuses on the ways in which digital organizations and digital operating models function in high velocity information technology for demanding environments.

ITIL® Specialist: High Velocity IT

83 Lessons

279 Students

ITIL® Specialist: Drive Stakeholder Value (DSV)

Drive Stakeholder Value covers all types of engagements and interactions between a service provider and its customers, users, suppliers, and partners.

ITIL® Specialist: Drive Stakeholder Value (DSV)

70 Lessons

292 Students

ITIL® Leader: Digital and IT Strategy

This certification focuses on building and implementing effective IT and digital strategies that can tackle digital disruption and drive success; invaluable for leaders across your organization.

ITIL® Leader: Digital and IT Strategy

97 Lessons

1024 Students