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IT Service Management Courses

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IT Service Management

ITIL® 4 Foundation

IT Service Management

ITIL® 4 Foundation

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

8311 Enrollments 620 Total Reviews

4.9 out of 5 stars

107 Lessons05+ Hours

ITIL® Specialist: Create, Deliver, and Support

IT Service Management

ITIL® Specialist: Create, Deliver, and Support

Create, Deliver, and Support provides a holistic view of all service delivery activity, from idea to reality, from demand to value, and from design, build, and test through to management and support.

634 Enrollments 39 Total Reviews

4.9 out of 5 stars

86 Lessons05+ Hours

ITIL® Strategist: Direct, Plan & Improve

IT Service Management

ITIL® Strategist: Direct, Plan & Improve

This certification focuses on providing students with the practical skills necessary to create a ‘learning and improving’ information technology organization, with a strong and effective strategic direction.

660 Enrollments 46 Total Reviews

4.9 out of 5 stars

54 Lessons05+ Hours

ITIL® Specialist: High Velocity IT

IT Service Management

ITIL® Specialist: High Velocity IT

This certification focuses on the ways in which digital organizations and digital operating models function in high velocity information technology for demanding environments.

279 Enrollments 18 Total Reviews

5 out of 5 stars

83 Lessons04+ Hours

ITIL® Specialist: Drive Stakeholder Value (DSV)

IT Service Management

ITIL® Specialist: Drive Stakeholder Value (DSV)

Drive Stakeholder Value covers all types of engagements and interactions between a service provider and its customers, users, suppliers, and partners.

292 Enrollments 18 Total Reviews

5 out of 5 stars

70 Lessons08+ Hours

ITIL® Leader: Digital and IT Strategy

IT Service Management

ITIL® Leader: Digital and IT Strategy

This certification focuses on building and implementing effective IT and digital strategies that can tackle digital disruption and drive success; invaluable for leaders across your organization.

1024 Enrollments 4343 Total Reviews

4 out of 5 stars

97 Lessons11+ Hours